Social Media and Community Manager (f,m,d)

JOB DESCRIPTION

Welcome to Nuki. A place where our employees have priority, where this week’s ideas develop into next week’s new features, where decisions are made quickly, and where mistakes are used as an opportunity for further development. Innovation is more than just a trend; it is part of our DNA. We build on it because if we have the choice between comfortable and exciting, we always choose the latter.

In your role as Social Media & Community Manager (f/m/d), you will join our marketing department which consists of 20+ enthusiastic marketers. As part of our Brand Marketing team, you will have the chance to define and shape Nuki’s social media and community strategy, with the goal of increasing engagement and growing our community. You are an enthusiastic Social Media Manager (f/m/d) who knows how to create relevant target group-specific content for different channels. By engaging with our community, you gather valuable customer insights to help us to further improve our products and services. Thus, you will have the chance to actively shape the future of Nuki.

YOUR ROLE

• You are responsible for Nuki’s brand presence on existing social media channels (focusing on Facebook, Instagram and YouTube) and potential new channels.
• You have the chance to shape the social media and community strategy and set new standards.
• On the basis of our editorial roadmap, you create engaging content (video, photo, text) for different target audiences and channels in English and German.
• You engage with our community across various platforms in close collaboration with our internal Customer Support team, and you set topics that our community likes to discuss.
• You monitor the industry, uncover the latest social media trends and evaluate their relevance for the brand.

JOB REQUIREMENTS

• You have at least 3 years of experience in social media marketing, preferably working at a start-up, scale-up, agency or media house and a degree in (online) marketing, journalism, or similar.
• You have a proven track record of successfully implementing social media strategies and growing social media channels.
• You have excellent German and English skills.
• You are open towards innovation and (smart home) technology and are able to produce target-group-specific content, especially video content.
• You have an eye for design and ideally a basic knowledge of photo editing software.
• Ideally, you have an understanding of other marketing areas (online advertising, e-commerce, UX, PR) and knowledge of performance and data-driven marketing.
• You are creative, organized and eager to take ownership.

WHY US

• You will get the chance to contribute your ideas to a fast-growing, highly motivated team and thus actively shape the future of Nuki.
• Active further development is very important to us. We will support your personal and professional development in the office and outside at conferences, seminars or by sponsoring special literature and also offer German and English courses.
• You have a free choice of your computer and operating system (Win/Mac/Linux) and can also use your company smartphone privately if you wish to do so.
• You get December 24th and 31st as one extra day off (=26 vacation days).
• We live and love our flexibility. Therefore, in addition to our extensive flextime model, you are free to work three days a week at home.
• No matter if you want to work part-time or full-time: We consider your individual wishes, support you in all matters and subsidise ongoing childcare costs.
• You decide how you get to the office: If you use public transport, we will subsidise your climate ticket or offer you parking spaces & charging stations in our parking lot.
• Once a week we have breakfast together. You also get high-quality coffee and tea, regional juices, fruit and vegetables as much as you want at any time.
• To help you relax during stressful periods, we offer free online yoga classes during working hours or discounts at different gyms and climbing centres. You also have the opportunity to receive professional psychological online counselling as part of our Instahelp cooperation.
• We host team events several times a year. From our 2-day summer event, to our beach volleyball challenge, our legendary Christmas party or the dumpling challenge: we also create shared memories outside the office.

For the advertised position, a minimum salary of € 3,455.00 per month applies according to the collective agreement (no all-in). Willingness to significantly overpay if you have the appropriate qualifications. This position is open for applications in Graz.

ABOUT US

We at Nuki are breaking new ground and are working on a completely keyless future. As one of the fastest growing companies in Austria, we offer high-quality products, a dynamic team of 100 employees and more than 350,000 satisfied customers. We are pioneers in the Smart Home sector and are looking for people like you who are not satisfied with the status quo and are willing to take on responsibility quickly. We look forward to getting to know you!